PROCESSING & SHIPPING

In stock :We will ship out the hair within next 24 hours (Sunday, national or traditional holidays are exceptional)

PROCESSING TIME is 48 hours and no later than 72 hours usually.

Delivery Time Reference:

Order on Monday, u can expect the hair on Friday normally;

Order on wed, u can expect the hair on Monday next week normally

Order on Friday, u can expect it on wed next week normally;

Whole delivery takes 2~3 WORK days By DHL normally!!!

DHL Delay happens, estimate date just for reference!!!

Working Time:  Monday~ Saturday 9:00am~6:00pm (Time Zone 8)

Resting  Time:  Sunday

The DHL service is not available on Sunday in China. And we will ship it out on Monday next week instead.

Feedback & After-Sales Service

Dear customer,

We will be greatly appreciated if u can leave us 4 or 5 stars POSITIVE feedbacks. Your good review is great encouragement for our hard working staff. If you are not satisfied with the item you received, please contact us before leaving negative feedback. We would like to work with u together to solve any problem.

QWB NEVER/EVER PURCHASE FOR GOOD REVIEW,please understand. Any after sales issue, please contact us without hesitate. We will help u solve the issue based on our refund policy :)

Thanks for all your support, we will continue to provide better quality hair and closure to our customer, any questions, please feel free to leave us a message and we will always stand by u and provide help!

Q1:How many pieces Hair for one head?
A : Normally 3 packs are enough for a full head, at most 4 packs.

Q2. What type of hair care products should I use?

A : Treat this hair just as it is your own hair.

    1, Using good quality shampoo and hair conditioner to protect the hair. It's important to keep the hair soft and shiny.
    2, You could use gel or spray styling products to keep the hair style.
    3, Olive oil will be a good choice to keep the hair healthy.

Q3:Why are my hair extensions getting tangled?

A : Your Hair Extensions tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.

     Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.

Q4:How long does it last?
A : This hair can last for very long time depending on how you maintain it. Treat it like your own hair and take very good care of it in order to use longer.

    This is 100% virgin hair with good care of the hair, it can last for over one year.

Q6: How to tell human hair from synthetic hair?
A : Human hair has natural protein. It is easy to tell by burning and smell: human hair will be ash, which will go away after pinching. Human hair will smell foul.

    When burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke.

    Moreover, human hair may have very little gray hair and split ends. It is normal but not a quality problem..